Terms of Service

Effective Date: 20 March 2026

1. Introduction

These Terms of Use govern access to and use of the AVEKA platform, website, digital interfaces, and related services made available to users, applicants, educational institutions, financing partners, and other authorized participants.

By accessing, browsing, registering with, or using AVEKA, users acknowledge that they have read, understood, and agreed to be bound by these Terms. If a user does not agree to these Terms, use of the platform must be discontinued immediately.

2. Nature of Platform Services

AVEKA is a technology-enabled financing facilitation platform designed to assist in connecting eligible applicants with financing pathways through structured digital workflows.

AVEKA may support:

  • applicant onboarding
  • financing pathway identification
  • lender matching
  • document flow management
  • application progression monitoring
  • sanction visibility
  • disbursement workflow support

AVEKA does not operate as a bank, lender, non-banking financial company, regulated credit institution, or direct financing entity. AVEKA does not independently sanction, approve, underwrite, guarantee, or disburse loans or financing products. All financing decisions remain solely within the discretion of partner lenders or regulated financing institutions.

3. Eligibility

Users accessing AVEKA must:

  • be legally capable of entering binding obligations under applicable law
  • provide accurate and complete information
  • use the platform only for lawful purposes

Where applications involve minors or legally dependent students, submission must occur through lawful guardians, authorized representatives, or as permitted under applicable law.

4. Accuracy of Information

Users are solely responsible for ensuring that all information submitted through AVEKA is accurate, complete, current, and not misleading.

This includes:

  • identity information
  • academic records
  • admission documents
  • fee documentation
  • financial records
  • guarantor or sponsor information where required

Submission of inaccurate, misleading, incomplete, fraudulent, or unauthorized information may result in suspension, rejection, restricted access, or reporting to relevant financing partners.

5. Platform Role and Limitation of Responsibility

AVEKA acts solely as an intermediary technology layer supporting workflow facilitation.

AVEKA does not:

  • guarantee financing approval
  • influence lender credit decisions
  • determine loan eligibility independently
  • guarantee interest rates
  • guarantee sanctions or disbursements
  • provide regulated financial advice

Any financing offer, approval, rejection, sanction terms, repayment obligations, or lender decisions are determined solely by financing institutions. Users acknowledge that lender decisions may depend upon internal criteria beyond AVEKA's control.

6. Third-Party Financing Partners

AVEKA may facilitate interactions with:

  • banks
  • NBFCs
  • institutional lenders
  • financing entities
  • educational institutions
  • authorized support service providers

Users acknowledge that once information is shared with financing partners for legitimate application purposes, such partners may process information under their own applicable legal and regulatory obligations.

AVEKA is not responsible for independent acts, omissions, credit decisions, policies, or contractual terms imposed by third-party financing entities.

7. User Conduct

Users shall not:

  • submit false documentation
  • impersonate another person
  • misuse platform access
  • interfere with platform security
  • attempt unauthorized access
  • use AVEKA for unlawful activity
  • upload harmful code or disruptive content

AVEKA reserves the right to restrict or terminate access where misuse is detected.

8. Intellectual Property

All platform content, workflows, interface designs, text, branding, structure, graphics, process architecture, and associated materials remain the exclusive intellectual property of AVEKA or its licensors unless otherwise stated.

Users may not:

  • copy
  • reproduce
  • distribute
  • reverse engineer
  • commercially exploit platform elements

without prior written authorization.

9. Data Protection and Privacy

Use of AVEKA is subject to the Privacy Policy governing collection, processing, storage, disclosure, and lawful handling of personal information. Users are encouraged to review the Privacy Policy carefully before submitting information.

10. Service Availability

AVEKA seeks to maintain reliable platform availability but does not guarantee uninterrupted, error-free, or continuous access. Platform access may be affected by:

  • maintenance
  • upgrades
  • technical interruptions
  • third-party outages
  • security interventions

AVEKA reserves the right to modify, suspend, or discontinue portions of the platform where operationally necessary.

11. Disclaimer of Warranties

AVEKA services are provided on an "as available" and "as applicable" basis.

AVEKA makes no representation or warranty regarding:

  • financing approval outcomes
  • lender timelines
  • suitability of lender products
  • uninterrupted technical performance
  • error-free operation

Users use the platform at their own informed discretion.

12. Limitation of Liability

To the maximum extent permitted by applicable law, AVEKA shall not be liable for:

  • lender rejection decisions
  • financing delays
  • third-party contractual disputes
  • document rejection by lenders
  • institutional delays
  • indirect losses
  • consequential losses
  • opportunity losses

AVEKA's liability, where legally established, shall remain limited to direct loss attributable solely to its own proven breach.

13. Cross-Border Use

Given the international nature of educational financing and student mobility, AVEKA may facilitate applicant support, institutional coordination, financing workflows, and related service functions across multiple jurisdictions, including but not limited to India, United Arab Emirates, African jurisdictions, and other countries connected to applicant residence, educational destination, financing partner operations, institutional relationships, or authorized service providers.

Users acknowledge and agree that, where reasonably necessary for legitimate service delivery, financing facilitation, compliance obligations, fraud prevention, operational administration, or technical support, personal and application-related information may be lawfully accessed, transferred, stored, reviewed, or processed across such jurisdictions, subject to applicable legal, contractual, and security safeguards.

Nothing in this clause shall be interpreted as permitting unrestricted disclosure, and all cross-border processing shall remain limited to identified business purposes, lawful instructions, and applicable data protection obligations.

14. Suspension or Termination

AVEKA may suspend, restrict, or terminate access where:

  • false information is detected

    • AVEKA reserves the right to suspend or terminate platform access for any user who violates these Terms or engages in activity that poses a risk to the platform, its partners, or other users.

    15. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

    16. Changes to Terms

    AVEKA may update these Terms at any time. Continued use of the platform after such changes constitutes acceptance of the revised Terms.

    17. Contact

    For any questions regarding these Terms, please contact:

    Email: tech@aveka.ai
    Markingo Portal LLC, Dubai, UAE.